I have been in an import and export enterprise for two months. I work hard and get the recognition of my leader. However, some colleagues reminded me that I am too casual in my dressing and making phone calls, etc. So, I don’t look professional and don’t look like foreign trade staff. In this case, I’m a little confused that I don’t know where to start to let myself look more professional.
When I was chatting with a friend a few days ago, he was a little unhappy. There is a newcome college student in his team, who is nice and work very hard. But sometimes he is not professional enough and doesn’t act like a foreign trade clerk. Once, he had an appointment with a Japanese customer to have dinner at a hotel. All Japanese customers wear suits and ties. But, this newcomer wears slippers, beach pants, and collarless T-shirts, which are inconsistent with that occasion. Also, it makes Japanese customers think that our company is so casual that staff can meet customers in this way. Thus, my friend considers that this young man behaves without manners. Although this dinner is not in working hours, it is also part of the work. It should also be formal, especially for meeting important Japanese customers.
At present, many companies don’t train new employees about the code of conduct and the professional requirements before they take the job. As a result, some newcomers still behave the same as when they were students. However, the newcomer should remember that he is staff now, and his manners must be consistent with this identity.
In the workplace, every move of the employee is related to the company’s image. Following the basic work etiquette can reflect your professionalism. As foreign trade staff, you should try the best to wear professional clothes when they are on duty. When engaging in business and foreign affairs activities, you should dress as required according to the occasion. Men should wear leather shoes, suits, and dark pants. Equally, women should avoid heavy makeup and excessive perfumes. This is also a kind of respect for customers. Otherwise, it will make customers feel that your company is too casual.
You should keep the hair clean. Do not mess it up. Moreover, odor and dandruff can make customers uncomfortable. Also, you must ensure that there is no dirt inside your fingertips. Some customers have cleanliness. When they see it, their mood will be affected. During working time, try to do something unrelated to work as little as possible.
In order to make yourself look more professional, I suggest you learn some professional norms. Also, you can ask your colleagues to remind you to avoid making mistakes. Of course, colleagues remind you that they are out of good intentions and you should express your gratitude.
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