How to Reasonably Arrange the Time When Customers Visit? Leave a comment


Next week, a foreign customer will visit our company. The schedule is from 1: 00 pm to 5: 00 pm. However, there is only one product traded with the customer at present. Delivery time and quality are also stable. So, the process of the meeting is also relatively simple. The issue of work is estimated to be finished in an hour. What about the rest of the time? How should I arrange it?


This often happens. Foreign customers come to talk about some things. Sometimes the progress goes well, and the talking can be finished in an hour. But it is not necessary for customers to arrive at the airport so early. So the two sides chatted in the conference room. But both sides are absent-minded.

To avoid this situation, you can arrange some activities. You can show your customers around the company’s showroom and introduce new products to see if there is the possibility of new cooperation with him. Also, you can ask customers to talk about their impressions and expectations about your products and company. You can also talk about some topics of interest to him. For example, you can ask him about the overall situation of the customer’s industry this year. Also, some companies have some sports facilities, like table tennis tables. If he has interests, you can invite him to play a few rounds, which will feel good.

If there are view spots nearby and the time is abundant, you can invite the customer to walk around these places. Of course, you should pay attention to the time. Do not delay his itinerary.

The actual situation shall change according to the customer’s wishes.

Some European customers come in a tight schedule. For example, if you meet for an hour, it may take 40 minutes to talk about business.

However, Indian customers are procrastinators in negotiations. And generally, they will be late. The progress goes slow. They don’t even eat lunch and keep repeating the content of the negotiations. They are still trying to bargain at the last minute. Negotiating with them requires patience and perseverance.


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